Support Info - GLTS - Green Light Technical Solutions llc

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Support Info

GLTS offers multible ways to support yours needs.

Help Desk - We track your issues.

GLTS uses the best Help Desk and Ticketing System from Comm100. Comm100 is the leader in customer service and customer communication software.

Remote Support - Let us help you anytime from anywhere.

GLTS uses GoToAssist for Remote Support. GoToAssist is Web-based remote-support technology that enables GLTS to resolve your technical issues online using shared screen, mouse and keyboard control and other Web-based tools.

Unattended Support - Keep your technology up and running 24/7

Easily administer software updates after hours or on the weekends using Unattended Support. You don't have to be present, so we can get the job done without cutting into your busy schedules.GLTS can even reboot and reconnect.

 
 

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